Team setup
Ways of working session
Team member dreams & objectives
Team profiles
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Understand
Project context mapping
Project canvas 1 pager
Challenging the brief
Defining success metrics
Empathy
Generative research
Stakeholder interviews
Guerrilla Research(my favourite)
Define
Strategy canvases
Root problem framing
Target group definition
Ideate
Gather inspiration
Vision framing workshops
Multi-disciplinary Design Studios
Experiment
Low fidelity prototyping
High fidelity prototyping
Experiment metrics formulation
Test/learn
Recruitment
Concept testing
Usability testing
Delivery
Building the thing right.
Prioritisation/realist workshops
Story-mapping
Backlog creation
Growth
Feedback stream
Analytics and metrics
Funnel / conversion rate optimisation
“Jules is a real force of nature – she not only is a talented product designer with a careful eye for detail, she is also a gifted service designer. Jules can also expertly lead user experience research, as I have witnessed while working with her on a high-profile cross-government engagement. No matter how complicated the challenge, Jules approaches problems with a smile and determination. She is a fantastic team-player.”
“Working with Jules always feels like a collaboration, shes has great ideas of her own but always open to other opinions and adapts where shes sees fit. I've been enjoying the usage of figma, miro and notion as initiated by Jules”
“Jules has a keen eye for how details fit into the bigger picture and a talent for all design tasks, from iconography through to multi-application holistic design. Jules has an inquisitive mind, seemingly endless patience and a boundless enthusiasm to absorb tasks outside of her normal remit.``